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  Customer Care Survey
At Columbus/Worthington Air your satisfaction is our primary concern, and we welcome your feedback on how we're doing. Please take a moment to evaluate our performance by filling out the SALES or SERVICE survey below. Your feedback will help insure that Columbus/Worthington Air continues to deliver "America's Best Service Experience". Thank you! * Required fields
Sales Rating Survey
* Initial phone conversation with salesperson Poor Fair Satisfactory Good Excellent
* Ease of getting a convenient appointment Poor Fair Satisfactory Good Excellent
* Did our service hours fit your needs Poor Fair Satisfactory Good Excellent
* Knowledge of the salesperson Poor Fair Satisfactory Good Excellent
* Courtesy of the salesperson Poor Fair Satisfactory Good Excellent
* Salesperson's follow-up Poor Fair Satisfactory Good Excellent
* Salesperson's ability to answer your questions Poor Fair Satisfactory Good Excellent
* How likely would you be to recommend us?
Never

Not likely

Possibly

Probably

Definately
Optional
 Sales Representative Name:
 Your Name:
 Your E-mail Address:
 Job Number:
Other Comments: (up to 220 characters)
     


Service Rating Survey
* Initial phone interaction Poor Fair Satisfactory Good Excellent
* Ease of scheduling a convenient appointment Poor Fair Satisfactory Good Excellent
* Phone call to confirm appointment Poor Fair Satisfactory Good Excellent
* Service technician's professionalism Poor Fair Satisfactory Good Excellent
* Ease of getting your questions answered Poor Fair Satisfactory Good Excellent
* Explanation of proper operating instructions Poor Fair Satisfactory Good Excellent
* Technician's respect for your property Poor Fair Satisfactory Good Excellent
* Clean-up after the work is completed Poor Fair Satisfactory Good Excellent
* Please rate the value of the service performed Poor Fair Satisfactory Good Excellent
* How likely would you be to recommend us?
Never

Not ikely

Possibly

Probably

Definately
Optional
 Service Representative Name:
 Service Technician Name:
 Your Name:
 Your E-mail Address:
 Job Number:
Other Comments:  (up to 220 characters)
     
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